Terms of service

Last updated: September 2025

These Terms of Service (“Terms”) govern your use of The Mothership’s website and services. By accessing or using our services, you agree to these Terms.

1. Services

The Mothership provides hypnobirthing education, doula support, and related services. Specific details of services (including pricing and inclusions) are outlined on our website.

2. Bookings & Payments

To secure a booking, a non-refundable deposit may be required.
Full payment must be made prior to the commencement of services, unless otherwise agreed.
Flexible payment plans may be available; details will be outlined during the booking process.

3. Cancellations & Refunds

Deposits are non-refundable.
If you cancel your booking, refunds (if any) are at our discretion.
If we must cancel due to unforeseen circumstances, you will be offered a rescheduled service or a refund.

4. Client Responsibilities

By booking our services, you agree to:

Provide accurate information when requested.
Communicate any medical or personal information relevant to the provision of services.
Understand that our services do not replace medical care and are not a substitute for professional medical advice.

5. Limitation of Liability

Our services are provided on a supportive, non-medical basis.
We are not liable for outcomes beyond our reasonable control, including medical emergencies, changes in hospital policies, or other circumstances that may impact your birthing experience.

6. Intellectual Property

All materials provided (including handouts, resources, and course content) remain the intellectual property of The Mothership and may not be copied, shared, or distributed without permission.